A handmade Persian rug is not furniture you carry through the door and unroll yourself. A large 9 x 12 or oversized rug weighs 60 to 90 pounds, requires two people to carry safely, and must be unrolled in a specific direction to avoid stressing the foundation. It needs to be positioned precisely within the room, aligned to the furniture, and laid flat before it settles. In a formal interior, getting it wrong by even a few inches is immediately visible.
This is why Rugs.net offers white glove delivery service across the greater New York area. We are a direct importer based in Freeport, New York. We know our rugs. We know how they should be handled, unrolled, and placed. When we deliver to your home, you receive not just the rug but the expertise to install it correctly the first time, with your furniture moved and replaced exactly as you want it, and your space ready to live in before we leave.
A Rugs.net customer’s formal living room after white glove delivery. The Persian rug is centered to the seating group, the silk piece above the fireplace is a Rugs.net rug displayed as art. The room is ready to enjoy the moment we leave.
Everything Included in White Glove Delivery
White glove delivery from Rugs.net is a complete in-home service. Not a drop-off. Not curbside. A full professional installation from the moment we arrive to the moment we leave.
Delivery and Transport
✓ Fully insured transportation from our Freeport, NY warehouse
✓ Careful handling appropriate to the rug’s age, size, and construction
✓ Pre-delivery inspection to confirm perfect condition before we depart
✓ Scheduled delivery window confirmed in advance
In-Home Installation
✓ Professional unrolling in the correct direction for the pile
✓ Precise positioning and alignment to your furniture and room layout
✓ Furniture moved and reset to achieve the exact placement you envision
✓ All packaging removed and taken away, leaving a clean, finished space
Optional Add-Ons
✓ Custom-cut rug pad and anti-slip underlay sized to your exact rug dimensions
✓ Same-day exchange if the rug does not work in the space
✓ Professional advice on rug rotation, care, and long-term maintenance
For Designers and Architects
✓ Project coordination aligned with your installation schedule
✓ Multiple rug deliveries on a single project visit when needed
✓ On-site coordination with contractors, stagers, and your client
Service Areas: Where We Deliver
We operate from our warehouse in Freeport, New York, on the South Shore of Long Island. This central position puts us within easy reach of the entire greater New York metropolitan area. Our white glove delivery service covers:
New York City
We deliver white glove to all five boroughs: Manhattan, Brooklyn, Queens, The Bronx, and Staten Island. Whether you are furnishing a Park Avenue apartment, a SoHo loft, a Tribeca townhouse, a Brooklyn brownstone, or a Riverdale estate, we bring the same standard of precision and care. Manhattan deliveries are available at scheduled windows with full elevator and doorman coordination. We are familiar with the building access requirements of New York City’s residential properties and coordinate with supers and doormen in advance.
Manhattan · Brooklyn · Queens · The Bronx · Staten Island · Westchester County
Long Island
Long Island is our home territory. We serve the entire island from the Nassau County suburbs directly adjacent to Queens all the way to the Hamptons and Montauk at the eastern tip of Suffolk County. Significant installation experience across the estate homes of the North Shore (Great Neck, Manhasset, Roslyn, Old Westbury, Brookville, Locust Valley, Lloyd Neck, Cold Spring Harbor), the family communities of the South Shore, and the seasonal and year-round residences of the East End, including East Hampton, Southampton, Sagaponack, Bridgehampton, Water Mill, Sag Harbor, and Shelter Island.
Nassau County · Suffolk County · The Hamptons · North Shore · South Shore · East End · Shelter Island
New Jersey
We cover northern and central New Jersey, including the Gold Coast communities directly across the Hudson River and the commuter suburbs of Bergen, Morris, Essex, Hudson, Union, and Monmouth counties. Specific areas include Short Hills, Summit, Montclair, Ridgewood, Alpine, Englewood Cliffs, Hoboken, Jersey City, and the Jersey Shore resort communities including Spring Lake, Deal, and Rumson. White glove delivery to New Jersey is fully coordinated and typically scheduled within the same lead time as New York deliveries.
Bergen County · Essex County · Morris County · Hudson County · Monmouth County · Union County
Connecticut
Southern Connecticut is within our regular delivery territory. We serve Fairfield County in full, including Greenwich, Stamford, Westport, Darien, New Canaan, Wilton, Weston, Fairfield, and Ridgefield. We also deliver to New Haven and Litchfield County by arrangement. Fairfield County in particular, with its dense concentration of estate residences and active interior design community, is a core part of our delivery network and one we serve regularly and efficiently.
Fairfield County · Greenwich · Westport · Darien · New Canaan · Stamford · Ridgefield · New Haven
Outside these areas? We ship free to all 50 states through our standard delivery service. For locations outside the white glove zone, every rug is carefully rolled, wrapped, and shipped with full insurance. Call us at 855-576-7705 to discuss the best delivery option for your location.
How It Works: Step by Step
Why Rugs.net for White Glove Delivery
White glove delivery means different things from different companies. From us it means a specific, consistent standard that we apply to every delivery in the greater New York area. Here is what makes ours different.
We are the importer, not a middleman. When Rugs.net delivers your rug, the people bringing it to your door are from the same company that sourced it in Iran, photographed it, documented it, and listed it. We know exactly what it is, what it is made of, and how it should be handled. A third-party logistics company delivering on behalf of a gallery has none of that knowledge. We do.
We are based on Long Island. Our warehouse is in Freeport, New York. We are not shipping from a distant warehouse and calling it local delivery. We are genuinely local, which means faster scheduling, lower overhead, and no middlemen in the logistics chain between our warehouse and your front door.
Our rugs are at direct importer prices. Every rug at Rugs.net is priced without the gallery markup that adds 200 to 400% to what the same rug costs through a Manhattan showroom. When you add white glove delivery from us, you are still paying less than you would for the rug alone through a gallery, before delivery costs are even considered.
Free returns are always available. We offer free returns with home pickup as a permanent policy on every rug, not a special promotion. If the white glove delivery happens and the rug is wrong for the space, call us. We will come back and collect it. No charge. No argument.
Interior designers work with us regularly. We coordinate deliveries with designer schedules, installation timelines, and client move-in dates. We understand how design projects work and we fit into them without disrupting the process. Trade inquiries are welcome.
A Rugs.net customer’s dining room on Long Island after white glove delivery and installation. The Persian rug is positioned precisely under the table with correct clearance on all sides, furniture replaced, packaging removed. Ready to live in before we left.
For Interior Designers and Architects
Interior designers across New York, Long Island, New Jersey, and Connecticut use Rugs.net as their source for authentic handmade Persian and oriental rugs precisely because we can deliver professionally to their project sites without disrupting their workflow.
We understand the rhythm of a design project. The rug typically arrives after paint, flooring, and window treatments are complete and before final furniture placement. We coordinate our delivery timing to that window, working with your schedule and your client’s building or home access requirements. We arrive when you need us. We are ready when your project is.
For projects requiring multiple rugs across multiple rooms, we deliver all pieces in a single coordinated visit. We are experienced with estate-scale installations, multi-unit residential projects, and high-end commercial spaces. If your project has specific requirements, call us to discuss them. We accommodate unusual situations as a matter of course.
Trade inquiries welcome. Call 855-576-7705 or email info@rugs.net to discuss your project. We offer design trade pricing and project-based delivery scheduling for qualifying interior design and architecture firms.
Placement Expertise: Getting It Right
Correct rug placement is as important as the rug itself. A beautiful piece in the wrong position undermines both the rug and the room. Our white glove team applies the same placement knowledge that guides our product expertise.
Pile direction. A handmade rug has a pile direction, the direction in which the knots were tied and the pile naturally lies. Unrolling in the wrong direction stresses the foundation. We always unroll correctly and position the rug so the pile faces the primary viewing angle, which affects how the color and sheen appear in the room.
Furniture clearance. In a living room, the standard is to have all front legs of major seating on the rug, with the back legs off. In a dining room, the rug should extend at least 24 inches beyond the table edge on all sides so chairs remain on the rug when pulled back. We know these standards and apply them by default unless you direct otherwise.
Centering. A medallion rug must be centered in the room or on the primary furniture group. We measure and position precisely, not approximately. The difference between a centered rug and one that is three inches off center is immediately visible to any trained eye.
Underlays. We recommend a quality rug pad under every handmade rug. The pad protects the rug’s foundation from abrasion against hard flooring, prevents movement, and adds cushion underfoot. We can supply a custom-cut pad sized to your exact rug dimensions and lay it in place as part of the white glove installation.
Find Your Rug. We Handle the Rest.
Browse our collection and choose your rug. White glove delivery is available for all orders delivered within the greater New York service area. Call us to confirm your location and schedule.
100% authentic handmade rugs from Iran. Every type and origin. White glove delivery available.
8x10, 9x12, 10x14 and oversized. Where white glove delivery makes the most difference.
The most popular Persian rug for formal interiors. Perfect for New York area homes and estates.
The complete collection. All origins, all sizes, all colors. White glove available across the NY area.
Also: Isfahan, Tabriz, Bijar, Nain, Qum Silk, Oriental rugs, oversized rugs, 9x12, 10x14.