Rugs.net is headquartered at 371 South Main Street in Freeport, New York, and yes, there is a real building full of real rugs behind that address. This is our home base: the offices, and the warehouse where thousands of hand-knotted Persian and Oriental rugs are stored, inspected, photographed, and packed to ship across all 50 states. Our family has been in the rug trade since Hamburg in 1985, and everything we sell passes through this Freeport warehouse. We are not a drop-shipper and not a middleman. This is where the rugs actually are.

Our Freeport warehouse holds thousands of rugs at any given time, from small accent sizes to true palace sizes over twenty feet long, stacked on pallets and rolled on racks. Because we own our inventory and import it directly, the rug you order is here, in Freeport, ready to ship, not ordered from a supplier after you pay. It is also why our pricing works: no showroom on Madison Avenue, no middleman, just a working warehouse in Freeport, New York and a family that knows every rug in it.

Rugs.net has been family-run since 1985, and in Freeport that is not a slogan. The same family that reads and authenticates the Farsi signatures woven into our finest rugs is here inspecting, rolling, and packing them, and yes, the next generation pitches in too. When you call, you reach these people. When your rug is checked before it ships, it is checked by them. That is the difference between a family that has done this for forty years and a website that never touches the goods.

Every order ships from this warehouse, the same day when you order before 2 PM, with free shipping and free returns to all 50 states. Before a rug leaves Freeport it is inspected by hand and packed to arrive safely, and it now ships with a certificate of authenticity documenting its origin, materials, knot count, and, where present, its master weaver signature. If it is not right in your home, send it back free within 31 days for a same-day refund. That whole promise runs out of this one building in Freeport, New York.

You are welcome to see the rugs in person. Our Freeport headquarters and warehouse are open by appointment, so call or text (855) 576-7705 to arrange a time and we will have rugs ready for the room you are furnishing. Find us at 371 South Main Street, Freeport, NY 11520. We also keep a second location in California, our Los Angeles store in Westwood, also by appointment. Two real locations, one family, since 1985. And our customers say it better than we can, five stars on Google, every single review.