Delivering rugs is not easy. They are heavy, they are bulky, and shipping them is expensive. An oversize or palace size rug often weighs more than 150 pounds, which is why most sellers hand it off to a freight carrier: you pay an extra freight fee, wait for a week-long window, and then find your rug dropped at the curb for you to wrestle inside.
We built our delivery to be the opposite of that, so you can shop the largest rugs we sell from your couch with total confidence. Oversize delivery is always free with us, in all 50 states, no matter the weight. And if you live in the Northeast, we go further: our own drivers, a guaranteed timeline, and your rug handed to you in person at your door.
Our oversize delivery promise
◆ Always free, in all 50 states. No freight surcharge, no oversize fee, no matter the weight. Where others charge extra the moment a rug counts as freight, we charge nothing, anywhere in the country.
◆ Guaranteed within 24 to 48 hours across the Northeast. Order by 2 PM on a weekday and in the states below we guarantee your rug within 24 to 48 hours, delivered by our own drivers from our Freeport, New York warehouse. Weekend orders ship the next business day.
◆ Handed to you, never curbside. The standard is simple: we ring the bell and hand you your rug. Never, ever left at the curb. Leaving it in front of the door or by the garage happens only if you request it.
Order by 2 PM on a weekday, and in these states we guarantee delivery by our own drivers within 24 to 48 hours, handed to you at your door:
✓ New York
✓ New Jersey
✓ Connecticut
✓ Pennsylvania
✓ Delaware
✓ Maryland
✓ Virginia
✓ Washington DC
✓ Massachusetts
✓ Rhode Island
✓ New Hampshire
✓ Vermont
✓ Maine
Better than freight. Simpler than white glove.
Typical freight
Extra freight fee for anything over 150 lbs. A week-long window. Curbside drop only, the rug is your problem from the sidewalk on.
Rugs.net delivery
Always free in all 50 states, at any weight. Across the Northeast, our own drivers deliver guaranteed within 24 to 48 hours, ring the bell, and hand you your rug. Never curbside.
White glove, on request
Want the rug carried in and set in place in the room? White-glove delivery is available by appointment only, arranged with us in advance.
To be clear about what you get: everywhere in the country, your oversize rug ships free. In our Northeast zone, a Rugs.net driver rings your bell and hands you your rug in person. Never, ever curbside. A drop-off in front of the door or by the garage happens only if you request it. Want the rug carried into the home and set in place in the room? That is white-glove service, available by appointment only, arranged with us before your order.
Why oversize rugs are complicated to ship, and why ours are not
A hand-knotted palace size rug is a dense roll of wool ten to twenty feet long that two people lift carefully. Parcel carriers have weight and size cutoffs, so once a rug passes them it gets reclassified as freight: palletized, terminal-to-terminal, liftgate fees, the works. That is why most online rug sellers either quietly add a large shipping charge at checkout on big sizes or hand you off to a freight line and wish you luck.
We are a direct importer with our own warehouse in Freeport, New York and our own delivery drivers, so none of that applies. The same rug that would ride a freight pallet for a week rides our truck instead, and reaches your door in one to two days. It is the single biggest advantage of buying a large rug from a family that owns its logistics.
The rugs this promise was built for
These are the kind of grand, room-commanding rugs that others call complicated, and we deliver in two days flat, every one hand-knotted and shipped with its certificate of authenticity.
A 14'2" x 19'2" palace size Persian Heriz. Well over 150 pounds, and still free to your door in 24 to 48 hours.
A 10'5" x 15' oversize Persian Sarough, a room-filling classic that ships the day you order it.
A 12' x 18' Turkish silk rug in the Hereke design. Museum-grade silk this size deserves better than a freight terminal, so it never sees one.
A 13' x 19'8" palace size Persian Nain in classic ivory and blue, delivered to your hands, not your curb.
Browse everything in this class in our oversized rugs collection, the 12x18 size page, and oversize sizes, or start from all rugs and filter by size.
Buying a big rug from home, made simple
Order online and we handle everything, which for a 150-pound rug is dramatically easier than hauling one home from a showroom. Your rug ships free anywhere in all 50 states, and within our Northeast delivery zone our own drivers deliver guaranteed within 24 to 48 hours, ring the bell, and hand you your rug, with white-glove in-home placement available by appointment. Try it in your own room, in your own light, and if it is not right, the return is free within 31 days with a same-day refund, and yes, we pick the big ones up too. Every rug ships with a certificate of authenticity, our price beat guarantee stands behind the price, and we have been a New York family in the rug trade since 1985. We cover the whole region this way, as we detail on our tri-state and Pennsylvania delivery page. Reach us any hour at (855) 576-7705, on live chat, or on WhatsApp, and our customers say it better than we can, five stars on Google, every single review.
Rugs.net Headquarter
371 South Main St.
Freeport, NY 11520
Phone and text: (855) 576-7705